COURSE OUTLINES
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Applied Microbial Remediation Technician / Specialist (AMRT/S) |
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This course, a must for anyone in the residential or the commercial cleaning industry, being the most attended IICRC school, includes much more than just how to clean carpets.
This course includes:
| Carpet construction and manufacturing |
| Identification of different carpets |
| Characteristics of carpet fibers |
| Carpet cleaning methods |
| Interim cleaning methods |
| Chemistry of cleaning |
| Spotting - Are there miracle procedures? |
| Fabric protectants and topical treatments |
| How to eliminate complaints |
| Installation techniques, problems, corrections |
| What about “bait-and-switch” cleaning |
| How to increase productivity and price |
| Correction of yellowing, shading, browning |
Learn in this course not only the proper technical side of cleaning, but also become educated in how to communicate faulty installation problems, fiber characteristics and limitations in cleaning. This alone will save thousands in lost profits that the educated cleaner can anticipate, avoid, and correct.
Deodorization / Odor Control (O
Registrat
This course not only addresses the concerns of urine contamination that plagues most cleaning contractors but also prepares the insurance repair contractor for handling problems such as fire / smoke odors, water damage odors, vandalism, as well as death / trauma claims. Anyone in the residential or the commercial cleaning industry that encounters the challenges of odor removal should attend this course, that includes:
| FOUR principles of odor removal – all odor removal techniques address these |
| Different types of odors and challenges of each type |
| Deodorizing agents (Chemicals and types of deodorization) |
| Urine decontamination |
| Fire / smoke odors |
| Protein odors and their specific challenges |
| Deodorization equipment |
| Structural / Contents deodorization principles |
| Microbiological odors (fungi, mycotoxins, bacteria, virus) |
This course is a must for cleaners, contractors, restorers, and maintenance personnel. The concentration on step – by – step procedures helps bring ease of understanding to solve each and every odor control problem including animal urine and smoke odors. You will learn how to increase profits on deodorization projects as well as procedures on normal carpet / upholstery cleaning jobs daily.
Water Damage Restoration Technician (WRT)
It’s amazing what technology has changed in just the past few years as it relates to drying techniques. At one time, the industry blanketed the concept of “suck it up, apply something to make it smell better, and then put out a few fans to help it dry”. Even today, this is the norm for a majority of the companies. Unfortunately, that mindset of contractors, mitigation companies, and the insurance industry is what has led to major lawsuits as well as development of courses such as Mold Remediation.
Why should someone that has
been handling water losses for many years attend this course?
The below items are but a small list of what will be learned in class
with the latest technology in knowledge, instrumentation, and inspections.
The course includes:
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FOUR mandatory principles of proper restorative drying
procedures |
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Just how does water affect building components (carpet,
wood, drywall) |
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Psychrometry – What is it and how to make it
SIMPLE?
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How do we dry Hardwood, Paneling, Cabinets, etc. |
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Hands–on
monitoring of your water job in a
mini-structure |
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Permeance – just what is this and how does it affect the
drying project? |
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What is the effect of Vapor Pressure and just how do we
control it? |
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How to DRY wall interiors, wood flooring, ductwork,
insulation, crawlspaces |
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Procedures for handling a clean water loss as well as
unsanitary losses |
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What is the difference in Categories of water losses and
Classes of losses and how does each affect drying, equipment usage / set-up,
liabilities? |
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Learn how to simply compute, on the job, the age-old
question of “Just how much drying equipment do I use?
How do I set it up for effective drying?
Will the insurance industry understand, agree, and pay for this? |
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Much more including inspection procedures, biocides,
microorganisms, and also including drying procedures for carpet, pad, sub floor,
wood flooring, walls, crawl spaces and sewage backflows. |
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MINIMIZE your liability with answers. |
Don’t let old techniques stay in your way of becoming a true water loss professional. This class is packed with information, limited hands-on techniques for class participation, and latest technology. Be a leader today for the property owners as well as the insurance industry. If you don’t feel by lunch of the first day that you have learned more than you knew before coming to this class, you will be given a full money-back guarantee. This course will move you light years ahead in your journey of becoming a Water Damage Restoration professional.
This course helps train the student to dry the entire structure from top to bottom using different types of equipment and different methods of drying dependant upon the situation at hand.
The course teaches you to dry:
| Hardwood flooring |
| Different styles of carpets |
| Different installation of carpets |
| Carpet and padding (cushion) |
| Sub flooring (different types, e.g., OSB, Plywood, Concrete) |
| Contents remaining on-site |
| Wall cavities |
| Crawlspace |
| HVAC ductwork |
| Metal studs |
| Insulation |
| Finish trim |
| Doors / windows |
Students get first hand experience with full participation from the class in all areas to include:
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Extraction methods |
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Using Psychrometry to make educated decisions in drying daily |
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Extensive monitoring of the jobsite with interactive classroom / jobsite training |
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Class participation in all phases of the extraction and drying |
This class is open to business owners, technicians, insurance adjusters, insurance agents, property management / real estate industry agents, and anyone interested in learning how to dry structures properly.
Learn how to know and effectively understand the
following:
| Myths and misconceptions of pad removal |
| Myths and misconceptions of mold/mildew problems with water damage |
| When there is enough electricity and how to effectively overcome when not |
| Effective use of instruments and drying tools that are needed |
| Chemistry used in drying |
| Drying with positive and negative pressures |
Fire / Smoke Restoration Technician
(FSRT)
This course concentrates on technical procedures for successfully completing the restoration of a fire-damaged environment. You will find this course extremely useful whether you are new to the fire damage restoration business or an experienced restorer. There are many health and safety problems for all involved if restoration isn’t accomplished properly. In fact, litigation is at an all-time high for improper restoration techniques being performed and authorized.
You will learn how to combine technical procedures with
a practical approach to managing the job site and how that relates to pricing
the job. This course is taught by
an instructor whose background has in-depth hands-on knowledge of the fire
damage restoration business.
Taught in this course are intricate details of successful fire damage restoration to include:
| General concepts and terminology |
| Structural restoration and deodorization |
| Contents cleaning and deodorization |
| Pack-outs |
| Adjuster relationships |
| Pricing concerns |
| Equipment and chemicals |
| Soot residue |
| Management and staffing needs |
| Safety |
| Understanding insurance policies |
This course also concentrates on technical procedures for successfully completing also, the restoration of a fire-damaged environment. Today, many insurance adjusters are still mentally geared toward tear out and replacement rather than mitigation and restoration. Most property owners are not aware that these services exist so learn how to market your services to the insurance industry. This will place you head and shoulders above your competition, and put you into a win-win-win situation among your company, the insurance carrier, and the property owner.
Learn in this course not only the proper technical side of disaster restoration cleanup, but also disaster restoration of structural surfaces, HVAC cleaning, deodorization of both structure and contents, and ultrasonic cleaning techniques.
Today, the disaster restoration industry has gone and is continuing to go through major changes. Health issues including IEQ concerns have changed both legally and as an industry what is done today and accepted procedures of 10 years ago have changed dramatically. Even if you have attended a class before, you will be surprised at how techniques as well as laws have altered the way the job is processed.
This course is a must for anyone in the residential or commercial cleaning industry, construction industry, as well as and importantly including the insurance industry. Some hands-on training is also available with the course in the Center for Advanced Training.
What do I need to know to understand how to effectively clean fabrics?
How can I not have fears of understanding what is a Jacquard bleeder, severe brownout, fiber distortion or other issues that will cost you major dollars?
How do I discuss issues intelligently with the homeowner?
This course starts with the basic pre-inspection and testing procedures with explanations for safe techniques for problem fabrics.
The course includes:
| Fiber identification and characteristics |
| Different fabric weaves and characteristics |
| Identifying and classifying upholstery cleaning into 1 of 5 categories |
| Learn how to use bleaches to remove dye staining (Your competition can’t) |
| How to effectively clean at $100+ per hour |
| How to charge between $100-$200 per sofa |
| Learn how to (as Kenny Rogers would say) “Know when to hold ‘em, when to fold ‘em, and when to walk away”. |
| Hands-on Demonstrations – You will see live hands-on demos as cleaning techniques are taught including velvets, bleeders, Haitian cotton, satins, severe staining, office partitions, etc. |
Special attention is given to using existing equipment to clean upholstery and to tools that make it safer to clean. This course is good for a business owner, technician or maintenance person responsible for the care of upholstery and drapery fabrics.
This one day CEC course is designed to be a hands-on, in-depth, learning experience on spot and stain removal. It includes:
| Definitions |
| Four steps to spot removal |
| Categories of soiling |
| Methods of spot identification |
| Spotting chemistry |
| Spotting tools and equipment |
| Techniques |
In addition, this course teaches advanced chemistry in using safe bleaches, aggressive corrections, and state-of-the-art techniques. This course is for the professional cleaner and in-house maintenance personnel to help understand the most advanced spot and stain removal procedures. Included in this course is a mystery spot and stain identification contest and hands-on removal of a large number of spots and spills where the student actually practices what he/she has learned.
Although not required, Comprehensive Carpet Cleaning CCT course is an excellent prerequisite for this course and will help you get the most out of it.
This two-day course is designed to be a hands-on in-depth learning experience on problems that occur when there is color loss due to chemicals such as:
| Chlorine bleach |
| High pH cleaners |
| Urine / feces |
| Chemical residue |
The course also includes color correction education in the following natural occurrences:
| Sun fading |
| Fume fading |
In addition, there will be training to learn color related issues to include:
| Plant stains / furniture stains / red dye spills |
| Traffic lane color loss - requiring color rejuvenation |
| Side-match correction |
| Pooling, watermarking, nap reversal |
| Pivotal distortion |
| Asphalt yellowing |
An investment in less than $200 will provide tens of thousands of dollars in return with very small amounts of time added onto each cleaning job. These are specialized techniques that your competition will not be able to perform.
This course intertwines videos, PowerPoint training, slides, hands-on demonstrations with a course workbook that prepares you not only for the certification exam but 20% of the certification test score is derived from the ability of the students to perform proper color repair techniques of the many samples that are provided during the class.
Students will perform the color repair themselves with dyes on pre-bleached carpet samples. This course covers marketing, how to match colors, dyes and fibers, neutralizing, color therapy and chemicals used.
This course is a must for anyone in the residential or the commercial cleaning industry. No cleaning technician today enters a residential or commercial environment that doesn’t encounter the many opportunities to correct bleach spills, sun fading, color loss in trafficked areas, etc.
This course is required course now for advancement to Master Textile Cleaner.
Applied Microbial Remediation Technician (AMRT/S)
This four-day course is designed to be a hands-on in-depth learning experience and provides professional restorers with the necessary tools to perform mold and sewage remediation. Mold contamination has been identified as a major contributor to building related illness and poor indoor air quality. Without proper mitigation of a water loss, mold can become a problem in less than 48 hours.
In addition to mold issues, the effects and handling of sewage backflow have become major concerns for the restoration industry. The IICRC S500 Standard, which outlines remediation procedures for sewage back-flows, has changed the way restorers must deal with “Gray” and “Black” water losses. This course includes hands-on training in our permanent built-in facility.
Hands-on training will be at least 20% of the course including, but not limited to, each student being a member of a team that is no larger than eight (8) students. All students will participate in each of the following:
| Erecting containment, including mini-containment and demonstrating the principle of decontamination chambers |
| Temporary containment (such as zip walls), critical barriers, Z-flap or double flap or triple flap doors, to install floor sheet(s), erect wall sheet(s), ceiling sheet, using necessary materials and supplies |
| Establishing and monitoring negative pressure and managing airflow in each of the containment areas |
| Demolition of drywall with simulated microbial contamination (including dust control methods) |
| HEPA vacuuming and cleaning procedures |
| Removal of simulated mold from wood studs |
| Donning and doffing of PPE |
| Containment (bagging) of contaminated materials |
We have an extremely litigious society today leading to mold issues being brought to the surface of lawsuits. These suits are primarily due to untrained contractors, improper drying with water damage restoration companies, and insurance industry personnel that may not have a sense of understanding of total dry down procedures. In addition, there is heightened awareness of property owners today in these issues.
Health & Safety Technician (HST)
This two-day course is designed for the restoration company desiring to provide necessary information to prepare technicians for health and safety in the workplace and also specifically for the restoration industry today. The participants of this course will also receive just for their attendance, an OSHA 10-hour card. (This is totally separate from the IICRC certification exam).
If you have started this new diversification into the restoration business, or if you’ve simply reached the point at which you need to be prepared for legalities in the remediation business, this course is a must for you and your company. Areas of education that are in this course include:
| Introduction
to OSHA and OSHA Regulations
| Walking
and Working Surfaces
| Means
of Egress
| Fire
Protections
| Hazardous
Material
| Hazard
Communication
| Introduction
to Occupational Health
| Personal
Protective Equipment (PPE)
| Basics
of Electricity
| Basics
of Electrical Safety
| Material
Safety Data Sheets (MSDS)
| Confined
Space
| Bloodborne
Pathogens | |
This two-day course is designed for the restoration company desiring to learn how to market their disaster restoration business. It takes the student through a roadmap of methodical marketing procedures.
If you have started this new diversification in your business, or if you’ve simply reached the point at which you can no longer separate the “forest from the trees”, this course is for you and your company. Areas of education that are in this course include:
| Proper company organization |
| Administration |
| Finance and money management |
| Advertising |
| Brochure development |
| Call claim reports, phone procedures |
| Damage survey, pricing philosophy |
| Pricing checklists, pricing guides, cash flow |
Disaster Restoration Marketing and Sales is an essential course for those new to the business, or for experienced contractors who want to revitalize their business. With our money-back guarantee and discounts for 2 or more from the same company, you can’t afford to miss this dynamic, information-packed course, which also qualifies for 2 IICRC CECs.
These sessions approved by many state insurance departments for CEC are designed around 4-hour, 5-hour, and 6-hour sessions dependant upon the course being provided. Courses available include:
| Water Damage Restoration |
| Fire / Smoke Damage Restoration |
| Advanced Water / Mold Remediation |
| Odor Control and Decontamination |
A representative of the National Center for Advanced Training will help you plan and hold a marketing course at your pre-arranged location to reach insurance agents and adjusters. One must definitely want to increase their disaster restoration business and become known as the professional in their area by the insurance community. This course, however, is limited to people prepared to increase their insurance business immediately. We recommend at least 90 days marketing time prior to the course and approval must be available for the course within the specific state that it is being taught.
Registration required 10 days prior to course.
**Call us for course schedule and fees. Ask about our special pricing when scheduling more than 1 course or more than 1 from a company**
Registration fees include: 8 hours of instruction each day, course manual provided. Registration does not include hotel accommodations, or IICRC exam fees.
ASD and AMRT course will require certification in WRT as a pre-requisite to be able to receive certification in these areas.
Cancellation policy: Registration is required 10 days prior to class. You may substitute persons up to 24 hours prior. Class is limited to first 25 paid registrants with the exception of ASD and AMRT. Class is limited to first 20 in ASD and first 48 in AMRT. In regard to ASD and AMRT, a fee of $250 will be charged for all cancellations made up to 10 days prior to class, and $350 will be charged for all cancellations between 9 and 3 days prior. No refunds for cancellations within 3 days of any class. All other courses will be charged $75 for cancellations. No refunds for no shows.
***Registration begins at 7:30 A.M. - Central time. ***Class will begin at 6:30 A.M. Central time on the first day of Applied Structural Drying (ASD).
IICRC Certification Exam follows
courses. Please bring a
separate check or credit card for test fees.
Call today to find out more about National Center for
Advanced Training's FREE education
program or scholarship fees.
1-800-346-4841