BOOKS & VIDEOS

PROFESSIONAL TRAINING VIDEOS

Creative Carpet Cleaning Sales
by Jeff Bishop
Ten, thirty, fifty cents per square foot? . . $3.95, 39.95 per room? . . Forget what competitors do and charge! We’ll teach you creative, unique ways to become a “service consultant” to customers.  You’ll learn how to build a reputation that keeps current customer calling for more cleaning, and recommending your services to everyone. You’ll hear how to turn that question, “How much do you charge” into an opportunity to double your average ticket.
       You’ll see a 7-step sales procedure that puts profit on the bottom line. Find out how to use the most dynamic sales tool that ever hit the industry, the option sales program. Learn to follow up cleaning with quality assurance calls, with thank-you and critique cards, with customer reminder cards. Roll those residential jobs into contracts with Carefree Carpet Cleaning. 
       It’s quick, it’s easy, it’s profitable - it’s up to you! Keep complaining about the competition, or set the pace for quality service in your community with Creative Carpet Cleaning Sales!
CCS 401   40 minutes  $99.95

On-Location Carpet Cleaning
by Jeff Bishop
The industry’s only video on residential carpet cleaning from start to finish!  This outstanding video starts with preparation of chemicals and equipment. You’ll see how to greet customers, you’ll hear how to answer all their questions accurately and professionally. You’ll learn all about proper vacuuming, preconditioning, agitation, furniture moving, extraction, grooming, applying protective treatment, and drying carpet efficiently, professionally . . . profitably!  A complete residential job from start to finish!
     On-Location Carpet Cleaning saves owner/managers time and money when training new technicians. It sets the standard for quality cleaning for your entire organization. You’ll have to watch it 3 or 4 times just to pick up on all the labor and time saving hints. Don’t delay, get yours today!  That’s On-Location Carpet Cleaning!
CCS 405   1 hour  $99.95

Specialized Carpet Spotting
by Jeff Bishop
No tricks! No smoke and mirrors! This is the industry’s only video that demonstrates effective spotting on the same residential nylon you see every day!  You’ll learn spotting safety, principles, methods, equipment, chemicals, supplies.
       See actual techniques and procedures for removing 20+ spots and stains, including: motor oil, grease, White-Out, copier toner, ink, graphite, chocolate, coffee, tea, cola, eggs, rust, Kool Aid , mustard, and more. An outstanding video for company training programs. Specialized Carpet Spotting; get yours today!
CCS 406  2 hours  $99.95

Commercial Carpet Cleaning
by Jeff Bishop
Ever wonder how to vacuum 6-8 thousand sf/hour; how to maintain 3-4 thousand sf/hour; how to restore trashed out carpet at 1500 to 2000 sf/hour?  How do you make a profit at 6õ per square foot?
      You’ll answer these and many other questions with Commercial Carpet Cleaning from Clean Care Seminars. We cover: job site safety, job survey, vacuuming, bonnet, shampoo, hot water rinse, steam cleaning, and combination methods. See an actual production rate of 2000 sf/hour on the same filthy carpet you encounter daily, using the most modern equipment and rotary extraction tools.
Commercial Carpet Cleaning: an industry exclusive for new and experienced technicians alike!
CCS 407  40 minutes  $99.95

Methods of Cleaning
by Jeff Bishop
Covers principles of cleaning, safety and basic procedures for 5 industry-accepted methods including: dry compound, absorbent pad, dry foam, shampoo, and hot water extraction.  Compare 3 methods side-by-side on the same residential carpet, same soil. Know what your competition is doing and using. See the difference yourself!
A must for company training!  Methods of Cleaning.
CCS 403   2 hours  $59.95

Bait and Switch: Consumer Beware!
featuring Jeff Bishop
Ever wonder what you get for that “$5.95-per-room” coupon? Exactly what do consumers really wind up paying? Why do they fall for such blatant rip-offs?
     These and many surprising and unethical tactics are revealed with Bait and Switch: Consumer Beware!  Learn what professional cleaning should include, how consumers can find a Certified professional. A great sales tool! When customers ask about those to-good-to-be-true bargains in cleaning, simply pop Bait and Switch into their video and watch their amazement! Makes a great educational program for carpet retailers too.  Bait and Switch: Consumer Beware! Includes CBS, FOX and NBC segments on Bait and Switch tactics in the carpet cleaning industry.    
CCS 408   20 minutes  $Call

Carpet Repair and Reinstallation
by Jim Carfield
The industry’s master installer not only tells you, he shows you how to make those profitable repairs that are needed on every cleaning job: residential, commercial, apartments - you name it! You’ll  learn proper techniques for disengaging, reengaging, and reinstalling water-damaged carpet, and how to do restretches properly and profitably.
     Surface burns, raveling, area replacements, bubble repair, seam repair, “re-lamination,” sectioning; it’s all there in Carpet Repair and Reinstallation - Great for company training programs!
CCS 402   2 hours  $99.95